Yudar Wholesale Jewelry, One Stop Shopping Products For Your Store!

FAQs

How long does it take my order to ship Internationally?
Our shipment processing time is up to 5 business days. You will get a confirmation email as soon as your order goes out with the tracking information. Delivery of your item can take 2 to 6 weeks depending on your destination.

How do I track my Order?
A tracking number should have been sent to you via email after your order/s was dispatched, if you didn’t see an email please check your spam/junk mail.

For orders shipping by epacket and China post airmail you may track your order at https://www.17track.net/en using the tracking number provided.
For orders shipping by express DHL you may track your order at https://www.dhl.com using the tracking number provided.

If no email was received, kindly email us at ivy@yudarjewelry.com so we may provide you your tracking number.

My Tracking is not updating?
There are times that tracking does not update immediately. Please allow up to 48 hours for tracking updates to appear.


Do you ship to all the countries?
Yes, we ship to all countries except the ones that the shipping companies can't reach.


Do I have to pay Customs taxes on my international order?
Yes, the customs' tax on international shipments are the customer’s responsibility and vary depending on the country.

I would like to cancel, return or refund my order.
Kindly email us at ivy@yudarjewelry.com so we may assist you promptly.

What payment methods do you accept?
We accept all major credit cards and PayPal for payments.

My discount code didn’t apply.
Kindly email us at ivy@yudarjewelry.com and provide your discount code so that we may verify eligibility and make the proper adjustments to your order.

Where are you located?
Our main office and shipping facility is located in Guandong, China.

Are you affiliated with another jewelry company?
Our company is Shenzhen Daili Jewelry Co., Ltd. We are a jewelry manufacturer and general sales store that specializes in fashion jewelry pieces. We are not affiliated or known as any other company.

How do I care for my jewelry?
Here are some tips you can follow to take care of your fashion jewelry.
Keep your jewelry away from water, dishwashing soap, lotion, perfume, silver cleaner and other harsh chemicals.
Your jewelry should be the last thing you put on and the first thing you take off.
Store your jewelry in a jewelry box to avoid scratches.